Returns Policy

(1)    Introduction

We understand that from time to time you may wish to return a product to us.

We have created this 14-day returns policy to enable you to return products to us in appropriate circumstances.

This returns policy applies to customers irrespective of your geographical location.

This policy does not affect any statutory rights you may have (such as consumer rights under the Consumer Protection (Distance Selling) Regulations 2000).

(2)    Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a)    we receive the returned product within 14 days following the date of delivery of the product;    

(b)    the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;

(c)    you comply with the returns procedure set out below; and

(d)    none of the exclusions set out below apply.

(3)    Returns procedure

In order to take advantage of your rights under this returns policy, you must contact us first by email to sales@glambeautyltd.com    quoting your Name, address, and any order or Invoice number for the order and the item(s) and reasons for returning the product(s).the return cost is paid by the customer:

Products returned under this policy must be packed securely to prevent damage and preferably sent by tracked/ recorded delivery and must include any order/invoice/returns number we have given you when you called to us: